Welcome to our new website. Please contact us if you experience any issues in completing your order. If you missed the Thursday cut off this week and wish to order - please email us. Close
02921 320290 hello@lifestylechef.co.uk

Terms & Conditions

Terms & Conditions of Lifestyle Chef Products (Last updated 28 February 2017)
These are our general, terms and conditions between Lifestyle Chef Limited (trading under Lifestyle Chef or “us”) and any person and who buys any product or products from us (“the Customer” or “You”).


Lifestyle Chef Limited is a company registered in England & Wales Company No. 08777931. Please ensure that you read and understand these terms and conditions before you order from us as you will be bound by them once a contract comes into existence between us.


We do not store credit card details nor do we share customer details with any 3rd parties.

For privacy policy and website usage terms and conditions see Web Usage and Privacy Policy tab.


Lifestyle Chef Limited., Trading Address: Unit 12, Bedwas House Industrial Estate, Caerphilly, CF83 8HW. Tel: 02921 320290; info@paleo-chef.co.uk Communication in Welsh and English only.


We strongly recommend that you should seek medical advice before starting any weight loss or nutritional programme. The information provided by Lifestyle Chef is not medical advice or a substitute for medical treatment. Never disregard professional medical advice or delay in seeking it because of something you have read on this website or other Lifestyle Chef publications including social media bulletins. You should not use Lifestyle Chef if you are severally underweight, pregnant, breastfeeding, under 18 or have any medical condition which affects you dietary requirements WITHOUT CONTACTING US FIRST.


Lifestyle Chef meals are naturally free from gluten, dairy, wheat, lactose, soy & refined sugar. ALLERGEN NOTICE our food contains nuts, egg, sesame, celeriac, celery and may contain traces of shellfish & mustard seeds and is not suitable for people sensitive or allergic to those ingredients. 

If any of the above applies, contact info@paleo-chef.co.uk before ordering.


Health and Safety
Heating instructions & guidance are provided in reply to your order and will be included with your plan. The preferred method for heating the food in vacuum pouches is ‘sous vide’ i.e to boil the food in boiling water for the prescribed time.


Our vacuum pouches and salad containers should be kept chilled at all times. The cooler bag provided as a gift with your first order are provided for convenience and transportation purposes. We are unable to collect or accept any packaging.


When freezing vacuum pouches which have been labelled by Lifestyle Chef as suitable for freezing, pouches should be kept refrigerate up to point of freezing. Do not heat vacuum pouch until it has completely thawed. Never re-freeze any products.


Lifestyle Chef accepts no responsibility for any loss, damage or illness incurred by customers caused by customers’ failure to properly follow the cooking guidelines and storage instructions provided by Lifestyle Chef on the website, via email, or included with the product.


Results from using our products will vary. Results are not guaranteed. For the best results Lifestyle Chef products should be combined with daily exercise. Results will vary from person to person. Results (measured in terms of fat loss and lean muscle gain) may vary from person to person for several reasons including but not limited to environment, genetics, metabolic rate, and physical exertion.

Results will vary according to package and plan. For best results combine the lunch and dinner packages with a healthy paleo breakfast and refrain from additional food intake other than that provided with the Lifestyle Chef plan. For best results on all plans we recommend that you drink plenty of water to aid fat loss and detoxification, avoid dairy, grains, wheat, gluten, alcohol, refined sugar and processed foods.


By completing the website order form or placing an order by telephone you are making an offer to purchase goods. We may refuse to accept an order for any reason (including if goods are unavailable, the customer’s chosen delivery point is outside our delivery scope, we cannot authorise payment, there has been a pricing or product description error, on the advice of our nutritionist or if you are not eligible to purchase Lifestyle Chef products (see above)).


Your offer is accepted by us and contract concluded when we send a confirmation email detailing your purchase. Any products not included in the email will not form part of the contract. It is your responsibility to check details on confirmation email are correct and notify us immediately of any error or discrepancy.


Monthly Packages
Our monthly package is a contract between Lifestyle Chef and the customer, one payment in exchange for x 4 deliveries of the 5 days plan.  Upon receipt of the order your weekly deliveries will be scheduled by default for consecutive weeks – if you wish to vary this you can schedule your deliveries up front or you can opt to “pause” the deliveries by contacting us directly on or before the Thursday prior to the delivery you wish to cancel. We require notice no less than 3 days before the intended delivery date. For example if your third delivery was scheduled for a Monday you must notify us of your intention to pause deliveries no later than the preceding Thursday 5pm. We do not use subscription services or auto-pay so once you have received the fourth delivery of your 4 week package you will have to re-order on the website or by contacting us in order to resume the deliveries.


By signing up to a monthly package the customer agrees to Lifestyle Chef’s cancellation terms as specified above – to pause a delivery you must notify us no later than 5pm on Thursday before the delivery is due.


All cancellations must be received no less than 3 days before your start date. For example, if your cleanse begins on a Monday, you must cancel not later than 5pm on the Thursday prior to your delivery. Due to the nature of our business, we regret that we cannot offer refunds or credits for cancellations after this time.  Cancellations without due notice will be at the discretion of the management.



Please use the postcode checker function on the home page to ascertain your delivery slot. Customers will be responsible for selecting their chosen delivery option at checkout. Customers agree to the delivery point selected upon completion of the order. It will be at the discretion of the management to vary delivery point in consideration of varying factors including the reason for variation, the cost to Lifestyle Chef and notice of change.


Weekly delivery to postcodes in London and within the M25 will by default be delivered on Sunday evenings between 5-9pm by ECOURIER delivery company. All other postcodes will be delivered on Monday morning before 12noon by DPD. If you will not be at home to receive delivery the parcel may be left unattended without signature provided you have given us instructions to do so beforehand. For example, if you want the delivery left in the porch you must state this on your order and the instructions must be reasonable and easy for the driver to follow.


You should also provided contact details so that the driver can contact you in case of any issues. We will attempt to contact you on the telephone number you provided and it is your responsibility to ensure you are available at this number. Your plan will be sent back to us if no one can sign for the delivery or you have failed to provide alternative instructions. Re-delivery will be done at the client’s expense.


If you request a porter or neighbour to sign for your order it is your responsibility to remind them that the food needs to be removed from our box and refrigerated as soon as possible.  Once we make the delivery, Lifestyle Chef cannot be responsible for your food being left to spoil or be stolen.  If we are unable to deliver to you, or have to deliver late, for reasons beyond our control, for example adverse weather conditions, supplier failure, strikes, vehicle breakdown, traffic, we cannot accept liability for any inconvenience or loss this causes.  We will not charge you for products that we have not delivered in accordance with these terms and conditions.  Otherwise our liability in respect of incorrect delivery is limited to the price of your original order.



You are responsible to inspect your delivery when you receive it. If there are any defects, you may notify us by calling or emailing us using the contact details on our website. If you do not let us know within 3 hours of delivery, we reserve the right not to refund or replace your purchase.


Coupons and discounts
Lifestyle Chefreserves the right to vary the terms and conditions associated with promotional offers, concessions and discounts for each new promotion or offer but will not vary the terms once published.
For full terms and conditions of each promotional offer or discount please see Promotional Terms and Conditions associated with that offer.

Plans for every lifestyle, designed to achieve your goals

Fat Loss


/fat/los/ (verb)

1. Decreased body fat for overall health improvement

  • Lean protein, low carb
  • 900 calories per day
  • Free from gluten, dairy & refined sugar

Designed for easy, effortless & enjoyable weight loss. Focused on satisfying protein to avoid hunger; made with natural flavours to prevent boredom.


More Info View Menu



/ˈnʌrɪʃ/ (verb)

1. Sustain with nutriment necessary for life, health & growth

  • Protein-rich with slow release carbs
  • 50g fat per day for better skin & hair
  • Free from gluten, dairy & refined sugar

Designed to support a busy lifestyle whilst improving overall health. Rich in phytonutrients, vitamins & minerals to improve fitness, boost energy & sharpen focus.


More Info View Menu



/vʌɪˈtalɪti/ (noun)

1. The state of being strong and active; energy

  • High in protein to support muscle gain
  • 107g high quality protein daily
  • Free from gluten, dairy & refined sugar

Designed to support an active lifestyle and intense training. Packed with nutrient-dense, whole foods for building a larger, leaner, athletic physique.


More Info View Menu

The Fat Loss plan

Designed for rapid results in a safe and sustainable way. Research suggests that achieving noticeable results quickly, provides the motivation required for long term success. With an abundance of phytonutrients, essential vitamins & minerals, this low calorie, low carb plan supports health & performance but allows the body to dip into fat reserves and burn off stored calories. High quality, lean protein and fibrous vegetables keep you sated whilst supporting lean muscle gain, allowing targeted fat loss from problematic areas. Side effects may include: more energy, clearer skin & brighter eyes.


The 5-day plan includes: snack, lunch and dinner. Preview the nutritional information on the menu page.


Naturally free from gluten, wheat, grains, legumes, dairy, lactose, soy & refined sugar.

The Nourish plan

Designed to support an active lifestyle. Instead of relying on refined carbs and sugars for additional calories, this plan introduces starchy vegetables like sweet potatoes and root vegetables to increase calorie intake and provide the required energy to support exercise goals. Increasing the portion of high quality protein and good fats in the evening meal maintains & encourages lean muscle gain whilst supporting continued fat loss where necessary, improving the ratio of body fat to muscle – commonly referred to as ‘body composition’, in other words – you’ll look more toned. Who wouldn’t want that?!


The 5-day plan includes: snack, lunch and dinner. Preview the nutritional information on the menu page.


Naturally free from gluten, wheat, grains, legumes, dairy, lactose, soy & refined sugar.

The Vitality plan

Designed to support an active lifestyle and intense exercise regime of functional fitness, team sports or endurance training. This plan overcomes the struggle to hit nutritional targets from whole foods alone. High quality protein in this quantity (avg.107g daily) not only helps muscle gain but also supports recovery and immune health – crucial if you want, or need to hit the gym daily. Stacking your plate with nutrient-dense vegetables, nuts, seeds & fruit helps you train more efficiently; cutting out refined carbs and sugars prevents wasting time ‘out-training a bad diet’ and working to keep fat gain at bay – this aspect can be controlled exclusively with a good diet.  It’s not all about muscles, eating ‘clean’ will help overall health and metabolic function as well as boosting energy and focus for improved performance in all aspects of life.


The 5-day plan includes: morning snack, fruit pack, lunch, afternoon snack and dinner. Preview the nutritional information on the menu page.


Naturally free from gluten, wheat, grains, legumes, dairy, lactose, soy & refined sugar.